What is an EFAP?
Employee and Family Assistance Programs (EFAP) provide
brief assessment and counseling, as well as a referral
program for employees (and often family members) of
an organization. EFAP’s were developed with the
idea that emotionally healthy workers were productive
employees. This has held to be true. A well utilized
EFAP can reduce staff turnover and absenteeism, increase
morale, increase effective communication strategies
between and within departments, reduce training costs,
and increase productivity.
Effective EFAP’s consist
- this may involve clinical interviews, standardized
psychological testing, or collaborative
(supervisor, physician, teacher, etc.)
- brief counseling for psychological issues (relationship
issues, stress, addictions, anxiety,
work issues, etc.)
Services - available for treatment of issues that are
not wholly within the realm of psychology (e.g., financial
counseling, legal concerns)
Consultation - available for supervisors, managers,
and human resources personnel.
offered on how to use EFAP’s effectively (e.g.,
how to make a formal referral based on an
- offered on a variety of relevant topics (e.g., sexual
harassment in the workplace, supervisory
communication strategies, dealing with change, stress
management, team building, mediation skills)
What happens when you access the
All contact with the EFAP is entirely confidential.
Simply call our offices and book an appointment. When
you come to our offices, you will meet with one of our
registered psychologists. The program will be explained
in detail (the number of hours available and cost, if
any). The counseling process will also be explained,
with emphasis on the issue of confidentiality. Once
the assessment is completed, you will be provided several
options (e.g., counseling, referral).
do I access the EFAP?
Simply call our office at 266-2017. Our psychologists
are available for appointments within 24 hours of your
call. Our office hours are from 8:30 to 5:00, Monday
through Friday, but with special arrangements, evening
or weekend appointments are available.
THIS - Many feel a stigma when contemplating
asking for help with their personal or work
related issues. However, mental health is simply another
component of your overall health - accessing
psychological help is similar to going to your doctor
for your physical health. Even if you feel that the
problem may be somebody else’s (e.g., alcoholism),
if their issue is affecting you then accessing psychological
help will give you options in dealing with the issue.
REMEMBER - asking
for help is a sign of strength, not of weakness.
COUNSELING IS OFFERED IN RESPONSE TO:
STRESS (work/non-work related)
and physical reactions to stress, e.g., headaches, insomnia,
stress (harassment, job uncertainty, career counseling)
and/or drug abuse
(adult children of alcoholics)